vNEXT Delivers a World-Class IoT Platform for South East Water

Executive Summary

vNEXT helped South East Water to deliver a secure, scalable, and a world-class IoT platform that reimagined what a water utility can do. The platform enables the organisation to support multiple manufactures of Smart Meters, multiple Telco providers, and a variety of communication protocols. vNEXT helped make South East Water’s digital transformation a great success. 

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IndustryUtilities
ExpertiseInternet of Things (IoT), Big Data, Streaming, Cloud-Native, Predictive Maintenance
TechnologiesAzure IoT Hub, Azure Stream Analytics, Azure Time Series Insight, Azure App Service, Azure SQL Database, Azure Active Directory, Azure Key Vault, and Azure DevOps
Scenario
South East Water (SEW) is one of Australia’s largest water utility companies and is a leader in technology adoption and digital transformation. The leadership team at SEW have set a goal of remodelling the organisation into a Digital Utility that uses technology to reduce waste, and improve sustainability and customer experience.
 
 SEW wanted to design and build an IoT platform to manage and control its new digital meters. The solution must be:
vNEXT did a really good job in enhancing and shaping the IoT platform on Azure. I am glad that we engaged vNEXT at the right time to help us with a very complex IoT solution, we managed to develop a world-class solution for utilities.
Salah Rubaie
Salah Rubaie - Senior Manager, South East Water

Solution

vNEXT helped SEW to design and deliver their new Digital Utility IoT (DU-IoT) platform within budget and on-time. The delivered solution was innovative and patentable to deliver on SEW’s vision of better customer experience, improved sustainability, and operational efficiency. The solution was built on Azure IoT services including Azure IoT Hub, Azure Stream Analytics, Time Series Insights, and other services. Key activities included:

Outcome

Within months, the new DU-IoT platform moved from an idea to a Proof-of-Concept to a fully operational platform that is running in production and powering the operations of the organisation. Key deliverables included:

We love using IoT to make our world better and more sustainable.

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